The owner of melbet.com is Alenesro Ltd, a billing agent having a registered office at Nikou Pattichi 108, office 201, 3070 Limassol, Cyprus (registration number HE 399995). Pelican Entertainment B.V., the proprietor of License No. 8048/JAZ2020-060, runs Melbet.com from its office at Perseusweg 27A in Curacao.
The bookmaker takes bets on international sports events as well as other events. After the bettor (client) has produced identification, bets are accepted and profits are paid out (passport).
In accordance with these terms and conditions as well as the terms and conditions set forth by the bookmaker for accepting bets, bets are taken from those who are at least 18 years old. Any wagers that go against these terms and conditions as well as the terms and conditions for accepting wagers and paying out winnings may be deemed invalid by the bookmaker.
Even if this information comes to light after the fact, the bookmaker is not liable if it discovers that bets were placed that were against the Terms and Conditions (Registration may be completed for one IP address, one family, one email address, one payment method, one credit/debit card number, one eWallet, and one electronic payment method; individuals affiliated with a current user in any way may not register.) If multiple accounts are used on the MelBet website, the security service may block these accounts for up to two months and recalculate any winning bets placed from them.
Odds, handicaps, totals, maximum bet limits, and other criteria for accepting bets may change after a bet, but they don’t affect bets that have already been placed. Before placing a wager, customers should inquire about any modifications to the present sportsbook’s contents.
The bookmaker maintains the right to decline a bet from anyone without providing a reason.
MelBet maintains the right to deem bets placed under these terms void in the event of a staff error (misprints in the sportsbook, errors with the odds, etc.), a deviation from these Terms and Conditions when accepting bets, or if bets are found to be unlawful in any other way.
If there are any indications of match fixing, the company may suspend all bets on the contested sports event until a decision is reached by an international body. If it is determined that an event was fixed, the company may also declare all bets to be invalid. Bets are paid out with odds of 1.00 in this situation. The management group is not required to provide bettors with its conclusions or proof of match rigging.
Bets shall be settled using the outcomes in accordance with the market odds for the specified outcome in the case of a glaring error in the odds.
Bets that were wrongly settled (for instance, as a result of inaccurately recorded outcomes) will be reassessed. Betting between an inaccurate calculation and a recalculation is accepted. The player must make a deposit before placing a wager if their balance is negative following the recalculation.
When a bet is settled with odds of 1, it means that the outcome of the event was known at the time the bet was placed.
Multiple competitors are declared the winners of an event, competition, championship, etc. under the “Simultaneous Finish” rule. When the wager is resolved, the entire stake is divided by two if there are two winners declared. All wagers on this option are settled at odds of 1.00 if there are three or more winners declared. “To be higher” wagers are exempt from this restriction.
If these Terms and Conditions change, any bets taken after that date are subject to the modified terms.
The bettor is in charge of safeguarding their account and password. All bets placed in betting shops and registered on the melbet.org website are legitimate. Only in accordance with these terms and conditions as well as the terms and conditions for accepting bets and paying out prizes may bets be canceled.
If a bet has already been registered on the server, connection issues and other technical issues with the customer’s communications are not reasons to cancel the bet.
Any bet placed by the customer and the customer’s acceptance to place a bet with the bookmaker serve as irrefutable proof that the customer has read and agrees to these Terms and Conditions.
Only the bookmaker’s official event results can be used to settle bets and determine winners. Only claims that are supported by official records from sports federations will have their claims about an event’s outcomes taken into account. Other bookies’ results are not the bookmaker’s official source of information.
The winner must confirm that the right amount has been paid out before receiving rewards. They must notify the bookmaker and give their account number, the date, the time, the event, the amount, the chosen outcome, the odds, and the explanation for their dispute with the credited wins if they do not believe the amount to be accurate.
All winners compensation requests must be submitted within ten (10) days. Bet settlement claims for Esports Live games (except Esports) must be submitted within 72 hours of the conclusion of the match.
The betting company reserves the right to stop the customer from engaging in fraudulent behavior by canceling bets, closing the customer’s account and returning any funds deposited to the account, notifying law enforcement about an incident of fraud, and other measures, such as holding multiple accounts, using automated betting software, engaging in arbitrage betting, using a betting account for anything other than placing bets.
The security service may use a video call to confirm the bettor’s account. The Security Service may ask for the required identification papers and proof of account deposits in order to authenticate the bettor.
If it is established that a bettor had knowledge of an event’s outcome at the time they placed a wager, the bettor was able to influence the outcome of the wager by directly participating in the game (as an athlete, referee, coach, etc.), or by acting on their behalf, or bets were placed by a group of bettors acting collectively (as a syndicate), with the intent of circumventing the company’s rules, the company reserves the right to make such a bet void.
In the aforementioned scenarios, a customer’s account balance can only be returned upon the conclusion of an investigation. Any money obtained dishonestly is subtracted from the balance calculation. When a player loses money because a payment system charges them a fee to deposit or withdraw money from their account with the betting company, Melbet maintains the right to refuse to reimburse them for their losses.
The security department of Melbet has the right to require proof of identification from a bettor if it has any worries about their identity or the accuracy of any information they have provided (such as their address, credit or debit card information, or other information). Until all of the evidence has been examined, the security service has the right to refuse any payments.
Documents must be sent using terrestrial mail services if the betting company requests them. The verification of documents may take up to 72 hours from the time they are received. If it is established that the information provided is false, the company has the authority to void any bets, halt all financial transactions for an unlimited amount of time, continue to look into the account, and ask for more documents needed to confirm the account’s legitimacy.
The bookmaker assumes no liability and makes no representations as to the accuracy of club names, athlete surnames, or the locations of tournaments when translated from a foreign language. All of the details in tournament headlines are supplementary. There is no justification for bet refunds if this information turns out to be inaccurate.
The company maintains the right to modify the terms and conditions at any moment, as well as to add new provisions. As soon as the revised or new conditions are published on the website, they become enforceable and applicable.
MelBet disclaims any liability for any harm or losses allegedly caused by accessing or using this website or its contents. This statement is true for all users of the website, including those who use it improperly. It also holds true for any errors, misprints, or omissions in the website’s content as well as issues with accessing or using the website as well as delays in operation or data transfer.
The account holder affirms or accepts that they individually completed all acts taken using their account. The account holder is solely responsible for granting access to their account to any third parties in case any activities are carried out by those parties.
Cyprus law applies to these terms and conditions.In some nations, it may be unlawful to access and/or use the website, including any or all of the products it offers (including, for example, the USA, the United Kingdom, Cyprus, Netherlands, Iran, etc.). Customers are in charge of assessing whether their use of the website and/or access to it complies with local laws, and they warrant to the business that gambling is not prohibited in their jurisdiction.
Some nations restrict online gambling, which may also apply to payments and money transfers for gambling-related services. Before registering on our website, legal counsel is advised. Customers are responsible for staying informed about any changes to legislation because national laws can change.
Any erroneous information submitted by the customer in accordance with this clause of the Terms and Conditions is not the responsibility of The Betting Company.
Basic Betting Rules
The bookmaker accepts bets on a list of events with their possible outcomes and odds of winning offered by MelBet bookmaker company for placing bets.
The minimum bet on any event is 0,2 € (or equivalent in another currency). The maximum bet is determined by the bookmaker for each event individually and depends on the sport and event. The maximum winnings from one bet is €60,000 (or the equivalent in another currency).
The bookmaker has the right to limit the maximum bet and odds on individual events, and may limit or increase the maximum bet and odds on individual events for a particular customer without notice and without giving reasons.
The Bookmaker may decide to limit repeated bets on the same outcome by one client, including on actually identical combinations of outcomes. In this case, the bookmaker shall have the right to return repeated bets (except for the initial bet), provided that the computer system has not blocked repeated bets from one client.
The bet shall be considered accepted as soon as it has been confirmed by the company. All accepted bets appear in the menu “History of bets”. In some cases there may be a delay before a bet appears in the “Bet history”. In case of possible discrepancies a bet is considered to be valid from the moment of its registration in the system of the company.
Even if the customer doesn’t receive a message that his bet is accepted, the bet is still considered accepted if it appears in the “Bet history”. Keep in mind that the notification about the change of odds may not appear, which significantly reduces the time required to accept the bet. Claims for increase or decrease in odds are not accepted. The organizer of the game is not responsible for possible losses caused by changes in odds.
A bet is considered won by the client if all outcomes indicated in the bet were correctly predicted. This does not apply to system bets.
Bets shall be accepted before the event starts; the date, time of the event start and comments in the bookmaker’s office are approximate. This does not apply to live bets that are placed during the match. This information and the respective markets are considered valid until the end of the match.
If for any reason the player attempts to place a bet after the actual start of the event, the bet shall not be registered and can not be placed. If for any reason the bet is made, it can be canceled.
If a bet is deemed void, the bet will be refunded and it will be excluded from any express bet or system bet of which it was a part.
In the case of incorrectly calculated bets (e.g. due to erroneous results), these bets are recalculated.
Sports events shall be considered postponed or canceled only on the basis of information from the official documents of the organizations holding sports events, official websites of sports federations, websites of sports clubs; sports events displayed in the bookmaker’s office shall be adjusted based on this information.
The bet may be canceled if the client deliberately misled the employees (betting shop employees) by providing them with false information and requirements regarding the acceptance of bets, payment of winnings, the results of events or other such information or requirements. This also applies to minors: persons under the age of 18 and their parents.
The winning slip for a bet placed at MelBet bookmaker can be used for withdrawal of the winnings within 30 days from the date of the last sports event on the calculated slip.
PRE-MATCH and LIVE bets cannot be changed or deleted.
The bookmaker is not responsible for inaccuracies in the results of matches on which the live bets are accepted. Players should also use other independent sources of information.
A bet can be canceled if it is made on a known outcome (if the event has already happened, but the result has not been updated in the system).
The bets made on regional championships are calculated within 10 days (since the publication of the results on the official sites of these championships). In case of absence of one team at the match, all bets are calculated with odds 1.00 (refund). The team that did not take part will forfeit the match.
The rule “Simultaneous finish” – an outcome at which more than one participant of an event, tournament, championship, etc. is declared as the winner. If two winners are declared, the total bet is divided by 2 when calculating the bet. If three or more winners are declared, all bets on this variant are calculated with odds 1:1. This rule does not apply to “Above” bets.
