Melbet Responsible Gambling

Gambling problems are associated with poor mental health and can manifest in depression, anxiety and suicidal thoughts. They also adversely affect family relationships, work and academic performance and can lead to bankruptcy or crime. Gambling should be an enjoyable pastime, not a way to make money.

Unfortunately, in some cases, gambling abuse can lead to problems. We care about our customers and make every effort to provide a safe and reliable service that our customers can use without any harmful consequences.

Our company does not allow minors (persons under the age of 18) to gamble. We do not advertise our products and services to minors or the mentally vulnerable. We ensure that our advertising, sponsorship and marketing activities do not contain any information intended to attract minors to our services.

If you share your computer with minors, you must ensure that they do not have access to your usernames, passwords or bank details. There is software available to limit access to gambling, such as NetNanny and Cyber Patrol. We regularly perform age verification checks on our customers to ensure that all of our players are of legal age.

In some cases, our checks may not confirm your age. In such cases, we will request additional information to verify that you are of legal age. You may have restrictions placed on access to your account and your funds may be frozen until we receive the necessary information and unequivocally confirm that you are of legal age.

The legal age for betting and gambling is determined by the laws of your country, and is generally 18. Our customers should understand that they are guarantors of their legal registration at Melbet.

Our advertising and marketing campaigns do not mislead customers or misrepresent the nature of the services we offer. Clients are informed about their chances of winning and possible risks. The services provided are proportional to the amount you pay, and excessive spending is not welcome. To check the extent of your gambling addiction, answer yes or no to the following questions:

• Is your spending out of control?
• Do you usually borrow money or steal money to keep gambling?
• Have you recently started spending less time with your family and loved ones?
• Have you become annoyed with the opinions of others about your gambling activities?
• Have you lost interest in your hobbies or usual leisure activities? 
• Have you ever felt depressed or even suicidal because of gambling losses?
• Have you lost interest in your hobbies or recreational activities? 
• Have you ever felt depressed or even suicidal because of gambling losses?
• Have you ever lied about the amount of time or money you spent gambling?

If you answered yes to most of the above questions, it is likely that you have a gambling problem.

It’s never too late to admit that you have an addiction and deal with it. We value our clients and will never contribute to such unhappiness. Please read the following tips to help you reduce your risk of developing a gambling addiction:

• Don’t consider gambling your main source of income.
• Set a limit on the amount of money and time you want to spend and do not exceed the limits you set.
• Play only with money you can afford to lose.
• Avoid the temptation to chase your losses.
• Do not gamble if you are under the influence of alcohol or drugs or if you are depressed.

If you wish to place restrictions on your gambling activities, we offer a voluntary self-exclusion service that allows you to close your account or limit your ability to bet for 1 month, 6 months or 1 year. In order to activate this service, you will need to provide photographs of documents proving that you are the owner of the account. Once your account is locked in this way, it will not be available until the selected time period expires. After the self-exclusion period expires, you will be able to resume using any services on the website.

You may request to have restrictions removed from your account before the end of the self-exclusion period; however, the final decision rests with the company. If you would like to set limits on your online activity, you may contact our customer service team. We may limit the maximum bet for your account. You can change this amount at any time, but any change will not be made until 24 hours after the last change.

During the self-exclusion period, you must not attempt to open a new account, and you must acknowledge that the company is not financially responsible or otherwise liable if you continue to gamble using the new account with the service registered under a different name. name or address. In exceptional cases, your account may be unlocked before the end of the self-exclusion period.